What Senta does for you

Senta is a marketing/consulting agency specialized in multi-sensory customer experience. Over 20 years of experience has led Senta to develop new visions based on research, trends and insights from the field: ‘Multisensory Concepting.’ This practical method allows Senta to include and align all sensory stimuli to attribute to a positive customer experience, attitude formation and brand loyalty. This way, brands and organizations can grow to become a SOUL brand: a brand that clearly adds value in customer experience, therefore creating true brand ambassadors.

Senta’s strength lies in the ability to think ahead for eight years, which has helped many organizations already. Senta provides inspiration, imagination, storytelling, a young spirit of age and innovation and works with proven models and methods to be able to quickly and successfully fulfil diverse projects.

To be able to effectively and strategically embed ‘experience’, Senta developed the Experience Strategy Model, which aligns the Brand DNA with customer associations. From this base, four aspects are addressed: Multisensory concepting (stimulate all senses), character profiling (know your target audience), format scripting (enrich the customer journey) and internal branding (support the staff to carry out the brand’s values). All leading up to creating sustainable customer relations, Brand Bonding!

Want to know more about how these visions can help your organization? Don’t hesitate to contact us for a non-committal appointment.