Last updated: January 9, 2017
Welcome to fluvialis.nl This site is owned by Senta B.V.
If you still have questions after reading this page, please let us know via the contact page.
All data you leave with us will be kept safe. We use organizational, technical and administrative measures to protect the personal information in our possession. Think of the most modern techniques, including the Secure Socket Layer (SSL). Unfortunately, no data transmission over the Internet or any data storage system can be guaranteed to be 100% secure. If you feel that your data is no longer safe, please contact us as soon as possible via the contact page.
We always state which information is required for a good service and which information is optional.
Deliver your order
For your order we need your name, e-mail address, address(es), payment details and sometimes your telephone number. This allows us to deliver your order and keep you informed about your order. We only pass on your data to third parties if this is necessary for your order, for example to delivery services.
If you would like to review, correct, update or delete the personal information you have provided to us through the site, please contact us via the contact page. We try to comply with your request as soon as possible. You can also go to the site and update your account.
In your account we store, among other things, the following information: your name, address(es), telephone number, e-mail address, delivery and payment details and specified information and interests (for example, if we have asked you about your date of birth). Handy, because then you don't have to enter this data every time. We also store data about your previous orders and reviews that you have placed, so that you can easily find them.
You can sign up for our newsletter. This way you stay informed of the latest offers, developments in the market, news and trends. In your account you can see if you are registered for the newsletter. You can also change this in your account. If you no longer wish to receive a newsletter from us, please unsubscribe from the relevant newsletter in your account or contact us via the contact page.
Improving our website and service
We are constantly improving our services. That is why we can use your data to ask you if you want to participate in a non-binding customer or market survey.
Third Party Websites and Services
We will never sell your data to third parties. We only provide customer data to government authorities if there is a legal obligation.
We also disclose information collected through the Site to our third party service providers who provide services such as website hosting and management, mobile application hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email and regular postal services, credit card processing, inspection services and other services to enable them to provide services and to third parties in the event of any reorganization, merger, sale, partnership, assignment, transfer, or other processing of any or all of our business.
What are cookies?
Which cookies are there?
Cookies ensure that:
you remain logged in and can shop undisturbed;
items are kept in your shopping cart;
you shop safely;
you can read and write reviews and watch videos;
the website is fast;
errors and inconveniences on the website are detected;
improvements can be tested;
personal advice is possible based on previously purchased and/or viewed items;
you can share products via social media such as Facebook and Google.
advertisers and advertiser-enabled parties can measure how often an ad is shown or clicked on. In addition, they can measure whether orders can be placed via the advertiser's website at a later date.
How long do cookies remain?
Most cookies from this website disappear when you close your browser. Some cookies remain for a few days to a few years. You can remove them yourself at any time via your browser.
Delete or disable cookies
You can always delete or disable cookies yourself via your browser settings. You can find an explanation about adjusting the cookie settings under Help in most browsers. Note: most websites will not work optimally if you disable cookies.
If something is not right or if you want to view your details, please feel free to contact us using the details below.